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Frequently Asked Questions


Am I able to receive copies of forms and policies?

Yes. We can provide copies of any forms and policies that appear on this website. If you require a copy of a certain form or policy then please contact the school or ask at the reception. Copies of documents are free of charge.

 

What time does school start?

We start school at 8:50 a.m, we encourage children to be on the school playground outside their classroom doors as early as possible to avoid lateness.

 

Where can I buy school uniform?

Our school uniform supplier is Lisa’s Schoolwear

275 East Prescot Road, Knotty Ash

Tel: 0151 259 8277

 

Can my child cycle to school?

Yes, we encourage pupils to cycle to school but we do ask that pupils dismount within the school grounds. We also have a bike shed within the school premises which is located on the school playground.

 

What do I do if my child loses their school uniform?

We ask that you label all of your child’s uniform accordingly. If the situation arises were your child has lost an item of school uniform then we ask that you make a member of staff aware of this. We also have a lost property section and this is where we move items of unclaimed uniform.

 

Can I receive newsletter by email?

No, newsletters are distributed in printed form as well as posted on our school website.

 

What time is the best time to talk to a class teacher or member of staff?

We understand that you may have concerns or worries that you need share with a member of staff but we encourage that you speak to a member of the office staff at the start of the day once your child has gone into class. You can also speak to teaching staff at the end of the day. You can also phone the school to make a time to see specific members of staff if required.


If you have any further queries then please do not hesitate to contact the school office on 0151 477 8320 or email the school at Sylvester@knowsley.gov.uk

 

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Sylvester Primary Academy
St Johns Road
Huyton
Knowsley
L36 0UX
Tel: 0151 477 8320
Email: sylvester@knowsley.gov.uk

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